This page gives you a full, transparent account of how your personal data is collected, stored, and protected on the rg99 platform.
Your privacy is our priority. Every piece of information you share with rg99 is stored with the highest level of security. Reading this policy in full will show you just how seriously we take your privacy.
Rg99 (https://rg99.xyz) is an online gaming and entertainment platform built for users in Bangladesh. We understand how valuable your personal information is, which is why privacy has been a top priority at rg99 from day one.
This Privacy Policy clearly sets out what data we collect, why we collect it, how it is stored, and the circumstances in which it may be used. By using the rg99 platform, you are considered to have accepted this Privacy Policy.
This policy is our Terms and Conditions and Responsible gaming policyapplicable in conjunction with.
Rg99 collects only the information that is truly necessary — nothing more. Here is a detailed breakdown of the data we collect:
| Type of information | Example | Time of collection |
|---|---|---|
| Identifying information | Full name, date of birth, national ID number | At the time of registration |
| Contact information | Mobile number, email address | During registration and verification |
| Financial Information | Mobile banking number, transaction history | During deposits and withdrawals |
| Device information | IP address, browser type, operating system | While using the platform |
| Gaming Information | Betting history, win/loss records, session duration | While playing games |
| Location information | Approximate location (IP-based) | During login and transactions |
Rg99 uses collected data solely for defined purposes. Every reason your data is used is set out transparently below:
Your data will never be used for commercial purposes such as ad targeting, data mining, or profile building.
Rg99 uses industry-standard technology to keep your data secure. Our security framework operates across the following layers:
Your data is generally retained for up to 5 years after account closure to meet legal requirements, after which it is securely deleted.
The rg99 website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.
You can manage or delete cookies at any time through your browser settings. Note that disabling certain cookies may limit some platform functionality.
As an rg99 user, you have the following rights regarding your personal data:
Right to accessYou can request to see what data we hold about you.
Right to rectificationYou may request that inaccurate or outdated information be updated.
Right to erasureYou may request deletion of your data under certain conditions.
Right to restrict processingYou may object to the use of your information in certain circumstances.
Right to data portabilityYou can request a copy of your data in a readable format.
Marketing opt-outYou can opt out of promotional messages at any time.
To exercise any of these rights, contact our support team. We will respond to your request within 30 days.
Rg99 is operated exclusively for users aged 18 and above. We never knowingly collect data from anyone under 18.
Certain trusted third-party technology services are used to operate the rg99 platform. These service providers operate under strict confidentiality agreements and may only use your data for the specific purposes they have been engaged for.
Each of these partners maintains its own privacy policy and adheres to international data protection standards. rg99 is not liable for the practices of third parties, but we work exclusively with trusted partners.
Rg99 may update this Privacy Policy as needed. Before any significant changes take effect, we will notify you:
Continued use of the platform after any changes indicates acceptance of the updated policy. Please review this page regularly.
If you have any questions about this Privacy Policy or wish to make a request regarding your data, please get in touch:
Every transaction and data transfer is protected with bank-grade encryption. No third party can access this information.
Rg99 never sells your data to advertisers or data brokers. Your information belongs to you alone.
To protect minors, rg99 requires age verification during registration. Accounts cannot be created without confirming the user is 18 or older.
Third-party cybersecurity experts conduct regular audits of our systems. Any vulnerabilities identified are addressed immediately.
OTP verification is required for login and important transactions, making unauthorized access completely impossible.
We believe users have every right to be fully informed. That is why our complete policy is published in plain, accessible language.
Your data is fully secure at rg99. Open an account today and enjoy a world-class gaming experience.
18+ Only. Play Responsibly.